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Privacy Policy

This Privacy Policy is designed for and applies to all visitors and users of this site.

The administration of the site (hereinafter referred to as the Site) respects the rights of site's visitors. We unconditionally acknowledge the importance of confidentiality of the personal information of our site's visitors. This page contains information about that information we receive and collect, when you use the Site. We hope that this information will help you make informed decisions about providing us with your personal information. This Privacy Policy applies only to the Site and to information collected through the site.

In order to use the site, each User must carefully read this Privacy Policy.

This Privacy Policy has been designed to better serve those, who care about their Personal Information (PI) is used on the Internet.

PI means any information regarding the identification of an individual ("data subject"). An individual who is identified is a person, who can be identified directly or indirectly, in particular by reference to such an identifier as a name, identification number, location data, online identifier, one or more factors specific to the physical, physiological, the genetic, mental, economic, cultural or social identity of this individual.

Please read the Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise process your data in accordance with our website.

  • What personal information do we collect from Users who visit our site?
When ordering services using the Site in appropriate cases, you may be asked to enter: last name, first name, middle name, series and passport number, issuing authority, date of issue, validity period, email address, phone number or other details necessary to receive the service.

  • When do we collect personal data?
We collect PI when you enter information on our website in case of registering in the Personal Account on the Site and order any service provided by the site, subscribe to the newsletter or take part in the survey or leave feedback about our services.

Processing of PI received from you is carried out within the time necessary for registration, provision and implementation of any service provided for by this website, as well as within the time necessary for the submission of relevant information to regulatory authorities, resolution of legal disputes or in other cases specified by law.

  • How do we use personal data?
We can use the information when you place an order for our services, subscribe to our newsletter, take part in surveys, leave feedback on the services provided, browse the website or use some other functions of the website in order to:

• identify you on our website;
• process, execute and fill out your orders for services;
• confirm the order of services;
• manage loyalty programs, promotions and special offers;
• conduct research and analysis;
• to enable us to better serve you in response to your requests;
• send e-mails on your order of services, information and advertising e-mails about services, changes in the operation of services and special offers.

  • How do we protect your personal data?
We have implemented the necessary technical and organizational measures to ensure the appropriate level of protection for your personal data. Your PI is contained in secure networks, and access to them is available only to a limited number of people who have special access rights to such systems, and must maintain confidentiality of information. We implement various security measures when you, as a User, order a service, enter, submit or access your information in order to ensure the security of your personal data.

  • How long do we keep your personal data?
The duration of the storage of personal data depends on the grounds for their processing. If you want to know how long we retain your personal data, please review your rights below. Upon request for access to your personal data, we will provide you with such information.

The legal basis for the processing of your personal data is the presence of one of the following grounds:
• Fulfillment of the contract by the party/contact person of which you are, or the availability of your request to conclude the contract: the processing of your personal data is necessary to fulfill our obligations under the contract or to conclude a contract.
• Fulfillment of our legal obligation: for example, providing information to government or law enforcement agencies.
• Our legitimate business interest does not violate your rights, freedoms and does not contradict your interests: we have the right to process your personal data if such processing is within the scope of our legitimate interests and processes of conducting legitimate activities/or is a prerequisite for further conduct, provided that such processing does not violate your rights, freedoms and interests.

In the absence of one of the above grounds, we will ask for your consent to the processing of personal data. You have the right to withdraw your consent at any time by contacting us at

  • What rights do you have?
• You have the right to request the correction or updating of personal data;
• You have the right to restrict our right to process your personal data (in certain circumstances);
• You have the right to withdraw consent to the processing of personal data at any time;
• You have the right to prohibit the processing of your personal data (in certain circumstances);
• You have the right to request us to gain access to your personal data;
• You have the right to file a complaint with a regulatory authority.

  • Do we use cookies?
Yes. Cookies are small files that a website or its service provider transmits to your computer's hard drive via your web browser (if you allow it), which allows the site systems or service providers to recognize your browser, capture and remember certain information.

We use cookies for various reasons listed below.

Unfortunately, in most cases, there are no industry standard settings for disabling cookies without completely disabling the functionality and functions that they add to this Site. It is recommended that you leave all cookies if you are not sure whether you need them or not, whether they are used to provide the service you use. You can prevent the setting of cookies through the settings of your web browser. Keep in mind that disabling cookies will affect the functionality of this site and many other websites that you visit. Disabling cookies will usually also disable certain functions, this Site. Therefore, it is recommended not to disable cookies.

When you are logged in, we use cookies so that we can remember this fact. This does not allow you to log in every time you visit a new page. These cookies are typically deleted or cleared when you log out to provide access to restricted features and areas when you log in.

Our site offers newsletters or subscription email services, and cookies can be used to remember if you are already registered and display certain messages that may only be valid for users who have subscribed/ denied subscription.

When you submit data in a form, such as those on contact pages or comment files, cookies can be set to remember your user data for future correspondence. They are also used to help us understand your preferences based on previous or current site activities, which enables us to provide you with improved services. We also use cookies to help us collect aggregate data about website traffic and website interactions so that we can provide the best experience and tools for websites in the future.

For more information about the Google Analytics cookie, see the official Google Analytics page. These cookies can track things like the time spent on the site or the pages you visit, which helps us understand how we can improve the site for you.

We also use buttons and/or plugins of social networks on this site, which allow you to communicate with your social network in various ways. To work on such social networking sites, including Facebook, cookies will be set on our website, which can be used to improve your profile in the above social networks. network or data entry for various purposes set forth in the respective privacy policies.

  • We use cookies to:
Linking aggregate data about site traffic and site interactions to offer the best site experience and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose the option so that your computer alerts you every time cookies are sent, or you can turn off all cookies. You do this through your browser settings. Since browsers are slightly different, check the Help menu of your browser to find out the correct way to change cookies.

  • Disclosure of personal data to a third party
We do not sell or share your personal data with third parties. Your PI may be transferred to the ultimate service provider only to ensure the provision of the services you ordered on our behalf.

  • Changes to the Privacy Policy:
We can make changes to this Privacy Policy from time to time. Each time we make changes, we will indicate the date of the new edition.

  • How to contact us:
In case of any questions regarding this Privacy Policy, personal data, etc., please contact us at:, use the contact feedback form that is available on the Site: or write to the address: ul. Rondo ONZ 1, 00-124 Warszawa, 03501 Poland.

  • Date of the last revision of this Privacy Policy
September 6, 2019

Customs solutions
We support in receiving, storing and shipping your goods with export and import procedures.

Meest is a partner with over a decade of e-commerce tax experience that you can trust to conduct complex business in compliance with international regulations.

Depending on the country, the Meest order will collect taxes and customs duties from the recipients (DDU) or sender (DDP).
Cash on delivery
We arrange cash collection at local currency with further conversion and transfer to seller. Many online shoppers prefer to pay for your order on delivery (COD), cash or card. Meest's financial solutions ensure that you can satisfy the consumer preferences of your customers.
Customer service
We provide to end addressee on-line orders tracking, contact-center support and smart mobile applications to manage delivery options.

Meest uses leading technologies in the field of logistics for effective interaction with recipients, simplified and more informative ordering process.

  • Integration with last mile service providers to track parcels at all stages of transportation.
  • Interaction of recipients with the international call center, setting up IVR telephone, interactive communication via chats and social networks.
  • Friendly applications for mobile devices, which allow in some countries to control the method of delivery, change the delivery time, make redirects.
Transportation and omni-channel distribution
We efficiently manage the transport from your factories and suppliers to end addressee. We arrange optimal deliveries to addressee with couriers, to PUDO and automated lockers networks.

The development of an international delivery service is one of the main priorities for Meest. We provide delivery services from international electronic trading platforms and online stores to Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Slovenia, Malta, Israel, Kazakhstan, Ukraine, Choose the service that is most suitable for your business

  • Registered shipments – the best solution for international parcels weighing up to 30 kg, with tracking at the main stages of delivery, courier delivery
  • Simple shipments – the best price solution for shipments weighing up to 2 kg, tracking to the country of destination, receipt in the networks of PUDO, lockers and post offices.
Easy returns and buyer's refunds
We ensure an efficient handling of return flows with the associated level of quality control and provide service for refunds transactions.

A hassle-free return service can be crucial for potential buyers of your online store. The better the return experience, the better the chances of re-ordering and recommending the online store to others. Meest offers simple and flexible solutions for all types of customer returns

  • Call the courier to make pick up at home or office
  • Return through the network of PUDO and post offices
  • Ensuring full verification of returned orders – size, color, photo reconciliation.
Meest's financial solutions also guarantee that you can reimburse customers in a way that is convenient for them – replenishment by card or cash withdrawal at bank branches.

Single point of integration
We provide in house eCommerce delivery management software with single interface to carriers and services, targeted delivery options, comprehensive Track and Trace and carrier performance analytics

Our IT platform is tailored to your business requirements.

  • Easily expand into new markets, new countries through a single API
  • Increase conversions and reduce costs by managing delivery options
  • Fulfill all customer delivery promises using real-time data
  • Tools for address validation and widgets with maps of delivery points and post offices for your online stores
  • Automated solutions for delivery and return of their goods
  • Creation of documents and labels for shipments to different countries
  • Postpay Management (COD)
  • Preparation of documents for customs procedures
© Meest International, 2021